Introduction
This website provides an AI-powered conversational assistant to help users access and explore website content more easily. This notice explains how personal data may be collected, used, stored, and protected when you interact with the assistant.
What Data We May Collect
When you use the AI assistant, we may collect and process the following categories of data:
1. Interaction Data
- Messages and prompts: The text you enter into the chat interface.
- Detected topics: General subject areas inferred from your messages, such as news, finance, travel, education, or technology.
- Session metadata: Information such as the date and time of the interaction and session duration.
2. Technical Data
- IP-based location data: Your IP address may be processed only to determine an approximate location, such as city or country, for analytics, security, or content relevance purposes. Where possible, the IP address is anonymized or deleted promptly and is not retained in raw form together with conversation history.
- Device and browser information: Information about the type of device, operating system, and browser used to access the assistant.
3. Usage and Advertising Data
- Displayed messages or promotions: Information about promotional or sponsored content shown during the session.
- Interaction events: Whether such content was viewed, clicked, or otherwise interacted with.
4. Feedback Data
- Ratings, suggestions, and reports: Any feedback, comments, or bug reports you choose to submit voluntarily.
5. Logged-In Users
If you use the assistant while signed in to an account, the session may be associated with an internal pseudonymous user identifier. Conversations are not required to be stored together with your real name or email address for advertising purposes.
Why We Process This Data
We may process the above data for the following purposes:
- Providing the service: To generate responses and help you access relevant website content.
- Improving the service: To analyze usage patterns, identify common topics, improve answer quality, and fix errors.
- Security and abuse prevention: To detect misuse, malicious prompts, automated abuse, or attacks against the service.
- Contextual content or advertising: To display content or promotions relevant to the immediate topic of a conversation.
Contextual Advertising and Profiling
The assistant may use the content of your current message to determine which content, suggestions, or advertisements are most relevant in that specific session. This is commonly referred to as contextual advertising.
Contextual advertising is based on the immediate context of the current interaction and does not require long-term behavioral profiling. Any such contextual relevance is limited to the active session.
No Profiling Based on Sensitive Data
Sensitive personal data revealed in a conversation, including information relating to political opinions, health, religious beliefs, sexual orientation, or other special categories of data, is not intended to be used for marketing profiling or targeted advertising.
Where technically feasible, such interactions may be flagged internally as non-targetable for advertising purposes.
Sharing Data with Third Parties
To operate the AI assistant, data may be processed by third-party technology providers acting on behalf of the website operator. These may include providers of:
- AI model and language processing services;
- Cloud hosting, delivery, and infrastructure services;
- Error monitoring, logging, and debugging tools;
- Analytics or advertising support services.
Personal data is shared only as necessary for the operation, maintenance, security, or improvement of the service. Aggregated or anonymized reports may also be used for analytics or commercial reporting, but not in a way that directly identifies you.
Data Retention
Data is retained only for as long as necessary for the purposes described above.
- Anonymous or non-logged-in users: Raw conversation logs and technical metadata may be retained for a limited period for debugging, abuse prevention, and security monitoring, and then deleted automatically.
- Logged-in users: Raw conversation logs may be retained for a longer limited period to support continuity of service, quality improvement, and troubleshooting, and then deleted automatically.
- Aggregated statistics: Anonymous statistical data, such as total number of sessions or common topics, may be retained for a longer period.
Important Use Warning
Although reasonable technical and organizational measures may be used to protect your data, AI systems are experimental and may produce inaccurate or misleading responses.
Please do not enter sensitive personal information into the chat, including for example:
- Government identification numbers;
- Home addresses;
- Phone numbers;
- Banking or payment details;
- Medical diagnoses or other confidential health data.
The AI assistant does not provide professional legal, medical, financial, or other regulated advice. Responses should always be independently verified, especially where accuracy matters.
Your Rights
Depending on the applicable data protection law, you may have the right to request access to your personal data, request correction or deletion, object to certain processing activities, or ask for processing to be restricted.
You may also have the right to request deletion of conversation logs associated with your use of the AI assistant, where applicable.
Changes to This Notice
This privacy notice may be updated from time to time to reflect changes in the service, technology providers, legal requirements, or data handling practices. The updated version will be published on this page with a revised “Last updated” date.
