What is end user computing?

End user computing (EUC) is the basket that holds all the technologies, policies, and processes that people rely on to get work done. Over time, EUC has evolved from heavy virtual machines to flexible browser-based apps. Today, it includes Windows applications, internal web apps, virtual apps, SaaS or cloud services, and native mobile apps.

EUC is used to deliver:

• Workspaces
• OS and apps
• Mobile devices
• Virtual machines and apps

An example of EUC in action is the shift of apps to the browser. The browser now provides access to tools like Microsoft 365, Slack, Zoom, and Teams rather than a traditional desktop.

Ultimately, workspace management is tied into EUC, where everything a worker needs is unified and controlled. Solutions like PacKit bring this together by simplifying packaging, deployment, and application management.

End user computing technologies

Some of the technologies that make up EUC include:

• Virtualization: Running virtual desktops and apps
• DaaS (Desktop as a Service): Virtual desktops
• Mobile device management (MDM): Controlling mobile devices such as phones, tablets, and wearables
• Identity and access management: The right people have access to the right tools
• Collab platforms: Texting, video, and productivity apps
• App packaging and deployment: Making sure that apps are delivered consistently and securely

End user computing types

EUC can be grouped into several types:

• Old-school EUC: Desktops, laptops, and installed software
• Virtual Desktop Infrastructure (VDI): Virtual desktops, VMs, and hosted apps
• Cloud EUC: SaaS, browser-based apps, and DaaS.
• Mobile EUC: Native mobile apps and BYOD devices.

End user computing benefits

Adopting EUC brings several advantages, such as:

• For hybrid and remote teams, it gives flexibility
• Control over apps and devices
• Stronger security if using zero trust models
• Cost savings using DaaS and virtualization
• Faster onboarding
• Simplified workspace management with tools like PacKit

End user computing use cases

In the workplace, EUC also deals with stuff like hybrid and remote work, managing hardware, controlling applications, and addressing security concerns. Virtual machines help with better workload management, while Desktop as a Service (DaaS) offers scalable access to computing resources. Security is guided by zero trust models, and AI or automation plays a bigger role in simplifying tasks. Many organizations also support BYOD (bring your own device), adding flexibility but also more complexity to manage.

End user computing brings all apps, devices, and workspaces under one roof so they can be managed securely and efficiently.